FAQs

Is it safe?

The swab collection is done under the supervision of our medical expert. The test is very simple to perform and it is no problem to do it yourself.

Where do you provide the service?

We ship antigen tests all over Poland and provide the service worldwide.
PCR and IgM tests due to the necessity of laboratory analysis are carried out in Warsaw and Poznan.

Which tests do you provide?

Antigen test (RAT)
RT-PCR test
IgM antibody test

I do not have a PESEL number, can I still get tested?

Yes, if you have a Polish mailing address (hotel addresses are also accepted) and a valid government-issued photo ID (from any country), you can purchase the test.
Forms of valid photo ID include passport or ID card.

I bought the test from another source, will you perform the test?

No. We perform tests only on the basis of sets verified by us. A test purchased from us is personalized to prevent forgery.

How does it work?

You order the test, make an appointment for a video consultation with our medical expert and under his supervision you perform the COVID test yourself. Based on your result, you receive a Testasy certificate in English via email.

How to obtain a test result?

The test result is an integral part of our service. Each test is completed with a test proof with the result in English.

How to order a test?

You can order antigen tests via our website

You can order PCR tests via our application https://appgallery.huawei.com/#/app/C104200533
Other tests are carried out after individual agreement by telephone + 48 791 049 780

Where can I take the test? 

At home, at work, in a hotel, in a car and in any place where you have access to the Internet and a device with a camera (phone, laptop, computer)

When to open the kit? 

You open the kit in the presence of a medical expert during a Zoom meeting.

I am afraid of the test, I don't know if I can handle it

The test is carried out in the most comfortable way. We only take a swab from 2 cm of your nose and the inside of your cheeks. Our medical expert will make sure that you are completely comfortable with the test.

What test do I need?

We regularly monitor the change of restrictions in the world, contact us and we will help you to choose the right test.

Under what conditions should I store the test?

Test manufacturer recommends storing your kits at 2-30°C, in place protected from direct sunlight

Can I take your test abroad? 

Of course! For the comfort of travelling we recommend taking our tests on a trip - you will not have to search for diagnostic points abroad.

How can I pay? 

With a payment card.

How long do I have to wait for the test?

It is best to give us an hour to arrange a delivery for your test.

When will my order arrive? 

InPost courier (Poland) - 1-2 working days
Riders courier (Warsaw) - 5 hours
Personal collection (Żurawia 6/12 loc. 434) - how fast will you reach us? :)

Does it work?

Yes, our kits have already helped hundreds of travelers.

When will I receive the test result

You will receive a test result within an hour of taking the test.

When should I buy the test?

We recommend that you plan your trip in advance, but we also help in emergencies. If you don't know when you should take the test - call us, we can help!

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